Insurance Claims Specialist

Navigating the insurance claims process can seem complicated and frustrating, but the insurance claim specialists at Woodruff Roofing & Exteriors strive to make it as simple and easy as possible. We have handled thousands of insurance claims and recognize the importance of collaborating with you and your insurance provider to ensure a seamless process and successful outcome. Understanding the steps involved can make the process feel more manageable.

1. Contact Woodruff Roofing & Exteriors to schedule a free inspection.

2. Woodruff Roofing & Exteriors will conduct a comprehensive assessment of the damage to your roof and property, meticulously documenting all findings with pictures and written descriptions.

3. Contact your insurance provider immediately to report the damage and initiate the claims process. Woodruff Roofing & Exteriors can assist with this step, submitting all the necessary documentation from our inspection and advocating for the repairs your property requires. Although crucial, temporary repairs can usually be made at this time, permanent repairs should be avoided until you have worked out the details with your insurance provider. Temporary fixes can include:


• Using roof tarping to cover openings in the roof to prevent further damage
• Removing trees from around an affected area
• Drying out items or structures that are water damaged
• Removing water from the interior of your property


4. An adjuster from your insurance provider will schedule a time to visit your property and do an inspection. Provide them with any necessary information or documentation, and don’t be afraid to ask questions and take notes. The adjuster will evaluate the damage to determine its cause and calculate the proper coverage based on your insurance policy.

5. Once the adjuster has finished their assessment, your insurance company will approve whatever roof work is needed and issue a settlement offer based on those findings. We want to ensure that your claim is handled properly, so the insurance claim specialists at Woodruff Roofing & Exteriors will collaborate with your insurance company to get you the approval and settlement you are entitled to.

6. Once your claim has been approved, Woodruff Roofing & Exteriors will complete the repairs or replacement promptly and efficiently. We work to get your claim finalized as quickly as possible, providing you a swift and hassle-free experience.